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Frequently Asked Questions

Have questions? Below are some of the most common questions and answers for our customers. If you have any other questions, feel free to contact us today!

  • You will need to install the supplied Mug spacer (Triangular piece) that bolts to the face of the Clamp bracket.
  • You may also need to install the heel plate spacer (slotted rectangular piece) that slides down over the heel plate to offset the gap.

When doing water bottles you will need to adjust your steps down, a good starting point is to lower your step by about 1,000 steps and adjust from there. Once you have the settings set, save that file from machine settings so you can quickly revert to that when you do that object again.

  1. Use the large clamp wheel provided in your bag with the stickers.
  2. Make sure the rim (not the screws) is set on the drive wheels.

  • Heel Plate not close enough to the bottom of the cup (don’t let it touch).
  • O-Rings twisted.
  • You can slightly raise the slave wheels up a little past level.

Mechanically they are the same. The major difference is that the Rotoboss has two towers and allows for more adjustability for many more objects and the Junior only has one tower and is made for mainly Cup, Mugs, Tumblers and water bottles.

  • 2 Phase has 4 wires coming out of the motor.
  • 3 Phase has 6 wires coming out of the motor.

Watch Our Rotaries in Action

Checkout our video of our RotoBoss Ascend rotary laser engrave on a wooden baseball bat. Order yours today!


RotoBossTM 2.0

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RotoBossTM Junior

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RotoBossTM Ascend

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RotobossTM Rotaries
are a Patented/Patent Pending Rotary system.

Our Patented Design (D985,640S) features are the first of their kind. Our Patent Pending Non-Provisional (63/039,019) is expected this year and will solidify the Rotoboss Design.